Our Commitment to Accessibility

PCA Corporation is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is accessible to all users, regardless of ability.

We believe that everyone should have equal access to information and services on the web. Our goal is to provide a website that is inclusive and accessible to the widest possible audience, regardless of technology or ability.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities. Conforming to these guidelines helps make the web more user-friendly for all people.

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Our website is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Accessibility Features

Our website includes the following accessibility features:

Semantic HTML

  • Proper heading structure (h1-h6) for content organization
  • Semantic HTML elements for better screen reader navigation
  • Lists are properly marked up using ul, ol, and li elements
  • Tables include proper header cells and captions

Keyboard Navigation

  • All interactive elements are accessible via keyboard
  • Logical tab order throughout the website
  • Focus indicators are visible on all interactive elements
  • Skip links allow users to bypass repetitive content

Screen Reader Support

  • ARIA labels and roles for interactive components
  • Descriptive link text that makes sense out of context
  • Alt text for all meaningful images
  • Form fields have associated labels
  • Error messages are announced to screen readers

Visual Accessibility

  • Sufficient color contrast ratios (minimum 4.5:1 for normal text)
  • Text can be resized up to 200% without loss of functionality
  • No content relies solely on color to convey meaning
  • Consistent navigation and layout across pages

Forms and Interactive Elements

  • All form fields have visible labels
  • Required fields are clearly indicated
  • Error messages are descriptive and helpful
  • Form validation provides clear feedback

Responsive Design

  • Website adapts to different screen sizes and orientations
  • Content is readable at various zoom levels
  • Touch targets are appropriately sized for mobile devices

Known Accessibility Issues

We are actively working to identify and address any accessibility barriers. Currently, we are aware of the following potential issues:

  • Some third-party embedded content (e.g., Google Maps) may not be fully accessible
  • Some PDF documents may not be fully accessible to screen readers
  • Video content may not have closed captions or audio descriptions

We are committed to addressing these issues and improving accessibility across our website.

Third-Party Content

While we strive to ensure accessibility throughout our website, some third-party content or tools may not be fully accessible. We work with our vendors and partners to encourage accessibility improvements. If you encounter accessibility issues with third-party content, please let us know.

Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

  • Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation

We test our website with various assistive technologies to ensure compatibility. However, we recommend using the most current versions of assistive technology and web browsers for the best experience.

Feedback and Assistance

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

PCA Corporation

PCA Building, 1-2-21 Fujimi
Chiyoda-ku, Tokyo 102-8171, Japan

Phone: +81 3-5211-2700

Email: info@pca.co.jp

We try to respond to accessibility feedback within 5 business days and to propose a solution within 10 business days.

Alternative Access

If you are unable to access any part of our website, please contact us and we will provide the information you need in an alternative format. We can provide:

  • Information in large print
  • Information in audio format
  • Information via email or phone
  • Assistance with completing forms

Ongoing Efforts

We are committed to ongoing accessibility improvements. Our efforts include:

  • Regular accessibility audits and testing
  • Training for content authors and developers on accessibility best practices
  • Monitoring of accessibility standards and guidelines
  • Incorporating accessibility into our development process
  • Responding promptly to accessibility issues reported by users

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may file a formal complaint. In Japan, you can contact the relevant government agency that handles accessibility complaints for digital services.

Updates to This Statement

We review and update this Accessibility Statement regularly to reflect our ongoing efforts to improve accessibility. The last update was on January 1, 2026.

Contact Information

For questions, concerns, or feedback about accessibility, please contact us:

Accessibility Coordinator

PCA Corporation
PCA Building, 1-2-21 Fujimi
Chiyoda-ku, Tokyo 102-8171, Japan

Phone: +81 3-5211-2700

Email: info@pca.co.jp

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM (JST)